Meet the Team
Licensed Public Adjusters Serving Schaumburg & Chicagoland
At Aegis Adjusters, our team is built around one mission:
To represent policyholders — not insurance companies.
We are licensed public adjusters based in Schaumburg, Illinois, specializing in residential and commercial property insurance claims. Our team combines field experience, policy analysis, estimating expertise, and claim negotiation strategy to protect our clients’ financial interests.
📍 1821 Walden Office Square #400, Schaumburg, IL
📞 (847) 306-3750

Ying Xu
Public Adjuster

Tyler Martin
Public Adjuster

Stephannie Phillips
Public Adjuster

Kelsey Manyen
Public Adjuster

Ian Bunch
Public Adjuster

Heather Gottstein
Estimator
Our Approach
Insurance claims are not just paperwork — they are contractual obligations governed by policy language.
Our team focuses on:
✔ Accurate property damage documentation
✔ Independent estimate preparation
✔ Policy interpretation
✔ Code compliance analysis
✔ Negotiation strategy
✔ Claim advocacy
We do not perform repairs.
We work exclusively for policyholders.
Property Damage Estimating Team
Our estimating team prepares comprehensive line-item damage assessments using industry-standard software and regional pricing data specific to Northern Illinois.
We focus on:
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Full system evaluation (not partial patching)
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Hidden damage identification
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Repair vs. replacement analysis
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Local building code requirements
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Matching issues
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Commercial flat roof scopes
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Interior restoration documentation
Every estimate is built to support negotiation, supplement submission, or appraisal.
Field Inspection Specialists
Our inspection team performs on-site property evaluations throughout:
Schaumburg
Hoffman Estates
Arlington Heights
Palatine
Naperville
Barrington
Elk Grove Village
Crystal Lake
Greater Chicagoland
We document:
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Roof systems
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Exterior elevations
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Interior damage
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Moisture intrusion
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Structural components
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Storm-related impacts
Thorough documentation leads to stronger claim positioning.
Why Our Team Structure Matters
Insurance carriers assign adjusters to evaluate claims.
We assign specialists to advocate for policyholders.
That distinction creates:
✔ More detailed estimates
✔ Better-supported supplements
✔ Stronger negotiation leverage
✔ Reduced underpayment risk
Our Values
Integrity
We provide honest claim assessments based on policy language and documented damage.
Independence
We do not have financial ties to contractors or insurance carriers.
Accuracy
Every estimate and submission is prepared with technical precision.
Advocacy
Our responsibility is to the insured — always.
Residential & Commercial Expertise
Our team handles:
🏠 Single-family residential claims
🏢 Multi-family properties
🏬 Commercial retail & office buildings
🏭 Industrial facilities
Common claim types include:
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Wind & hail damage
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Fire losses
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Water & pipe burst claims
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Ice dam damage
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Structural impact losses
Serving Schaumburg & Northern Illinois
As a Schaumburg-based public adjusting firm, our team understands:
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Illinois building code enforcement
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Regional construction pricing
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Freeze-thaw roof system impact
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Local storm patterns
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Municipal permit requirements
We proudly serve policyholders throughout Chicagoland and Northern Illinois.
Schedule a Consultation
If your property has sustained damage and you need professional claim representation, our team is ready to assist.
📞 (847) 306-3750
📍 Schaumburg, Illinois
Denied/Delayed/Underpaid →
How we help policyholders with denied, delayed, or underpaid insurance claims in Illinois
Claims Process →
Step-by-step explanation of how the property insurance claim process works in Illinois
FAQ →
Answers to common questions about hiring a public adjuster and handling insurance claims
About Us →
Learn about Aegis Adjusters and our experience representing Illinois policyholders
Meet Our Team →
Meet our team of licensed public adjusters serving Illinois homeowners and businesses
